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Report to: Encompass Director

Location: Azalea offices, Luton

Salary: £29,000

Hours: 37.5 hours per week

Annual Leave: 38 days, including bank holidays

Contract Term: 1-year initial fixed term to extend

Main purpose:

A new and demanding post in which the post holder will be responsible for managing and operating the mobile drop-in van. A large proportion of the post holder's time will be spent taking the van along with a team of volunteers on outreach to where there are survivors of sex trafficking. This will involve driving to sites of sexual exploitation and trafficking, such as the streets, properties used as brothels, airports, and other places as necessary. The post holder will lead outreach sessions in partnership with Bedfordshire Police and the UK Border Force.

The post holder will be a part of the Encompass team and will work with them to offer survivors of sexual trafficking crisis intervention and ongoing support. The nature of this form of outreach will require the post holder to work flexible and unsociable hours. With this role being new, the post holder will be required to use their initiative and draw on the knowledge and experience of the team to develop a full-time operational plan for the van.

Main responsibilities:

Work with the guests (survivors of sex trafficking)

• To arrange and go on outreach each week with the mobile drop-in van – x2 evenings and x1 early morning.

• To make guests aware of the van and when it will be available so they can receive support and have a safe space.

• To welcome guests onto the van and provide them with the resources, support and signposting they might need.

• Communicate with the Encompass Build team about any follow-up support a guest might need after a session and support with carrying this out where appropriate.

• Identify and assess risks and put appropriate plans in place to mitigate risks, including safeguarding.

• To plan and assess exit priorities for each woman by engaging in and contributing to weekly Encompass meetings.

• To be driven by the frontline work, prioritise staying in contact with each woman, whether that be via phone call or through 1-on-1s, to maintain and build relationships.

• Listen to the women's feedback regarding the van and adapt the sessions and the provisions accordingly to ensure that it is fit for purpose.

• To ensure that the women’s files are kept up to date, reporting back to other team members to keep them informed of relevant issues.

• To keep up to date with other administrative aspects of the post, writing reports as required.

Van operations

• Drive the van as necessary to the required locations (training provided as necessary).

• Inspire new volunteers to join the frontline team.

• Develop policies and procedures for the van that are up to date and reflect good practice as learned.

• Coordinate a volunteer rota to ensure the van is safe to operate on each session.

• Be responsible for the preparation of the van – to ensure it contains all of the

necessary resources for the guests, i.e. food, drinks, blankets, tissues, rape alarms etc.

• Ensure that the van contains all of the necessary safety equipment, e.g., a complete First Aid kit, fire extinguisher, defibrillator, Naloxone, sharps bin, etc.

• To ensure that the van is ready for each session, i.e. filled with petrol, battery charged, and no faults in the van system.

• To ensure that all van volunteers have received all relevant van information and instructions for operation according to their role.

• Be in regular contact with Police and CCTV to ensure that the van is in the right places at the correct times to support survivors of sex trafficking in the best way possible.

• Be in regular contact with Bedfordshire Police and UK Border Force at London Luton

Airport (and other airports as requested) to assist with anti-sex trafficking warrants and operations.

• Record and monitor the activities and interactions of the van so that this can be used for reporting and communications.

General Operational

• Be an active member of Azalea Connect.

• Contribute toward preparing reports for Azalea’s Board of Trustees.

• Play a significant role in long-term planning, including initiatives geared towards operational excellence.

• Any other duties in line with the general responsibilities of the post as required by the Encompass Director.

• Actively involved in liaising with front-line volunteers, ensuring efficient communication, identifying strengths and gifts within volunteers that could benefit Azalea's work, and raising these with the Encompass Director and Deputy CEO.

• To be largely responsible, alongside other relevant staff members, for safeguarding processes – ensuring that all documentation is clear, thorough, and up to date, both internally for the records of Azalea and with external Safeguarding agencies and local authorities, as required. Actively pursue any relevant training.

• To partake in the delivery of front-line training for new volunteers and those interested

in transplanting projects.

Occupational Requirements

• A desire to see women be free of sex trafficking and to exit sexual exploitation, and to

find ways for them to live in independent freedom.

• Someone who is emotionally resilient and is understanding of the nature of the work

we do and the women that we work with, e.g. trauma-informed responses,

addiction/relapse, mental health conditions etc.

• Utter transparency concerning past personal vulnerabilities regarding health issues,

mental and physical problems, past addictions and work-related issues or

weaknesses that could affect performance.

• A willingness to attend meetings and training events outside regular working hours, including evenings and weekends.

Other

• The role is explicitly funded through designated (restricted) funding

1. Download this form.

2. Fill out your details.

3. Submit your application electronically by emailing your form to info@azalea.org.uk.